Here’s a tip to find out what your customers’ think.
Have you thought about conducting an online customer satisfaction survey?
You could integrate this with your social networking profiles to connect with your customers there too.
Make sure the survey is quick and requires as little time as possible. If your survey is too long, people aren’t likely to complete it.
A well-designed survey can give you valuable information about how your customers view your business.
Of course, whilst this information is useful, it will only really benefit you when you do something with it. So many companies make the effort to collect the feedback but don’t do anything with it. This is where Working Feedback comes in.
What would you like to happen with your feedback?