Terms & Conditions for Feedback and Ratings


These Terms of Use govern your conduct associated with the Customer Feedback and Ratings service provided through the third party Working Feedback (the “WF Service”). To the extent of any conflict between Working Feedback’s Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the WF Service.

By submitting any content through the WF Service, you represent and warrant that:

  • All content that you post is accurate;
  • You are the sole author and owner of the intellectual property rights thereto;
  • All “moral rights” that you may have in such content have been voluntarily waived by you;
  • You are at least 16 years old;
  • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

You further agree and warrant that you shall not submit any content:

  • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
  • That is known by you to be false, inaccurate or misleading;
  • That infringes any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
  • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
  • For which you were compensated or granted any consideration by any third party;
  • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
  • That contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree to indemnify and hold the feedback recipient (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Working Feedback.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable lawyers’ fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

For any content that you submit, you grant the feedback recipient a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at the WF’s Service sole discretion. The WF Service reserves the right to change, condense or delete any content on [ACME Company’s] website/social media platforms that the feedback recipient deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. The WF Service does not guarantee that you will have any recourse through the feedback recipient to edit or delete any content you have submitted. Feedback and ratings are generally posted within 24 to 72 hours. However, the WF service reserves the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not the WF Service, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of the WF Service, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.

By submitting your email address in connection with your feedback and rating, you agree that the WF Service and its third party service providers may use your email address to contact you about the status of your feedback and other administrative purposes.

Cade Directories’ registered office is located at The Green Barn, Shedfield Equestrian Centre, Botley Road, Shedfield, Hampshire, SO32 2HN and its VAT number is 892 1230 33.