Ask, Receive, GainWorking Feedback solutions get people noticing and using your service
An Independent Process
Word of Mouth needs a managed system in order to be heard. When people have a process benefits follow including improved service delivery, a stronger reputation and the generation of new business. Working Feedback gives people the reason to use your service, and all with the minimum of fuss, expectation of technical know-how or marketing prowess.
Managed By A Third Party
We take care of your feedback so that you can focus on getting on with what you’re best at. We save you time, resources and give you the reassurance that you’ll always be one step ahead by using Working Feedback. Our solution provides all the essential tools that work with what you already have and you start benefiting from Working Feedback immediately.
Average Increase In Reviews
Average Increase In Referrals
Average Rise In Web Traffic
Risk Free Guarantee
STARTING AT $100 PER MONTH!
(A set up cost also applies. All prices ex GST)
A FEEDBACK SYSTEM EVOLVED OVER THE PAST 9 YEARS
When we started in 2006, online business reviews were in their infancy, now everybody wants feedback of some description. Working Feedback was at the forefront of capturing impartial reviews and knows what works for businesses and we’re still learning! You can be sure that whatever your requirements, you’ll benefit from our solution.
FEEDBACK METHODS THAT ENGAGE CUSTOMERS REGULARLY
Working Feedback makes getting feedback from your customers straightforward either online or by post. If you communicate by email, we’ve developed an email feedback request service that you’re in control of 24/7. Working Feedback also comes with industry approved, self-seal, secure feedback forms that are postage paid back to us to ensure candid, impartial responses.
FEEDBACK RESPONSES THAT ARE READ, CONSIDERED & MODERATED
Left to its own devices, feedback can take on a life of its own, often with avoidable unwanted consequences. At Working Feedback, we’re proud to state that every piece of feedback is read by a member of our Moderation Team. Real people, whose primary role is to handle feedback and through gained experience decides what happens next in the moderation process, giving you real peace of mind.
REVIEWS AUTOMATICALLY UPDATE YOUR WEBSITE
A website gives an immediate impression of a business; when up to date reviews are displayed too, potential customers see that it comes recommended. It all serves to help provide credibility in the buying process. Working Feedback has developed a feed that ensures that your reviews are automatically updated on your site so that you can be confident people see why they should be using you. The reviews page looks great too!
REVIEWS TO YOUR FACEBOOK, GOOGLE +, LINKEDIN & TWITTER
Who said that social media was a fad? Businesses use their social media to keep people updated, advertise for staff and build new contacts. Working Feedback has always been active within social media and quickly recognised how effective reviews directly your pages could be. This means that when we make your reviews live they will also update your social media.
YOU’RE KEPT UP TO SPEED WITH ALL THE FEEDBACK
Whether it’s daily, weekly, monthly or over a longer period, you’ve the ability to request a feedback statement whenever you choose. It’s delivered back to you immediately via email and shows a detailed breakdown of all the feedback comments over the period. Ideal for your marketing, management or compliance purposes.