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Don’t just take our word for it – see what these businesses are saying about Working Feedback…
As a direct result of using this service, we have generated more referrals which led to approximately £15,000 of new business. As we keep clients for a minimum of five years it is better valued at £75,000, many times more than we pay for the service.By having a testimonial system in place for our clients we are saving time and money which ensures that we keep the very high level of service demanded of us. The online testimonials have raised our profile in our local area. We are now implementing the social media and website feeds to ensure that our testimonials have an even greater online impact.Mark Nolan
Testimonials are always wonderful to get and although we’ve displayed them in our office they weren’t being used to their best effect until Working Feedback. It has helped us make the most of regular testimonials, referrals and confidential feedback on what we could be doing better. This process has helped us identify how valuable a testimonial can be. Now that we have a pro-active system wholly managed, testimonials are fed directly to our website and through our social media accounts such as Twitter and Facebook which all help us create an even greater internet impact. We also have the kudos of being able to market ourselves as the most recommended estate agent in the area by virtue of the service provided by Working Feedback.Lizzie Burt
Few of us enjoy a visit to the dentist, and so the customer testimonials provide another level of reassurance to nervous patients. We have a testimonial book, but so many people are using the internet, it’s good to have them online. Once Working Feedback receives new testimonials directly from patient, these are automatically uploaded to the practice website. All we have to do it ask people to fill in the forms – Working Feedback takes care of the rest.
We use the feedback service, which we give out to all our customers, both on the sales and service
side of the business which gives us an indication as to the level of service we provide. Working Feedback receives the reviews direct, then takes the customer comments to create testimonials for the Vision website. Positive responses are also fed into the dealership’s Twitter stream and Facebook page. A positive stream of results also indicates that the dealership is on track to score highly when the Vauxhall quality audit takes place. We have 190 reviews on the site now – that gives people reassurance online. In addition to being streamed to the website and social media, the reviews are listed in full on the Disc Directory website, providing an additional point of contact via the internet.